/* Ana — recepcionista virtual da Clínica D'Moura (widget flutuante).
   Escopo: tudo sob #ana-root, prefixo .ana-. Paleta proposta só para o widget. */
#ana-root {
  --dm-gold: #D9A54A;
  --dm-teal: #12A4A6;
  --dm-bg: #0A1A22;
  --dm-text: #F3EEE4;
  --dm-bubble: #143440;   /* fundo da fala da Ana */
  --dm-muted: #B9C6CB;    /* texto secundário */
  --dm-line: rgba(217, 165, 74, 0.35);
  position: fixed;
  right: 16px;
  bottom: 16px;
  z-index: 2147483000;
  font-family: "Segoe UI", system-ui, -apple-system, Roboto, Arial, sans-serif;
  font-size: 15px;
  line-height: 1.45;
  color: var(--dm-text);
  -webkit-font-smoothing: antialiased;
}
#ana-root *, #ana-root *::before, #ana-root *::after { box-sizing: border-box; margin: 0; padding: 0; }
#ana-root button, #ana-root input, #ana-root select, #ana-root textarea { font: inherit; color: inherit; }
#ana-root a { text-decoration: none; transition: none; }
#ana-root :focus-visible { outline: 3px solid var(--dm-teal); outline-offset: 2px; }

/* Botão flutuante */
#ana-root .ana-launcher {
  display: inline-flex; align-items: center; gap: 10px;
  min-height: 52px; padding: 8px 18px 8px 8px;
  border: 0; border-radius: 999px; cursor: pointer;
  background: var(--dm-gold); color: var(--dm-bg); font-weight: 700;
  box-shadow: 0 10px 30px rgba(0, 0, 0, 0.45);
}
#ana-root .ana-launcher:hover { filter: brightness(1.06); }
#ana-root .ana-avatar {
  width: 36px; height: 36px; border-radius: 50%; flex: none;
  display: inline-flex; align-items: center; justify-content: center;
  background: var(--dm-bg); color: var(--dm-gold); font-weight: 800; font-size: 16px;
  border: 2px solid var(--dm-gold);
}
#ana-root.ana-open .ana-launcher { display: none; }

/* Painel */
#ana-root .ana-panel {
  display: none; flex-direction: column;
  width: 380px; max-width: calc(100vw - 32px);
  height: 600px; max-height: calc(100vh - 32px); max-height: calc(100dvh - 32px);
  background: var(--dm-bg); color: var(--dm-text);
  border: 1px solid var(--dm-line); border-radius: 18px; overflow: hidden;
  box-shadow: 0 18px 50px rgba(0, 0, 0, 0.55);
}
#ana-root.ana-open .ana-panel { display: flex; }

#ana-root .ana-head {
  display: flex; align-items: center; gap: 10px; padding: 12px 12px 12px 14px;
  border-bottom: 1px solid var(--dm-line);
  background: linear-gradient(180deg, rgba(18, 164, 166, 0.14), rgba(10, 26, 34, 0));
}
#ana-root .ana-title { flex: 1; min-width: 0; }
#ana-root .ana-title strong { display: block; font-size: 16px; color: var(--dm-text); }
#ana-root .ana-title span { display: block; font-size: 12.5px; color: var(--dm-muted); }
#ana-root .ana-icon-btn {
  width: 40px; height: 40px; flex: none; border-radius: 10px; cursor: pointer;
  background: transparent; border: 1px solid var(--dm-line); color: var(--dm-text);
  display: inline-flex; align-items: center; justify-content: center; font-size: 18px;
}
#ana-root .ana-icon-btn:hover { border-color: var(--dm-gold); color: var(--dm-gold); }
#ana-root .ana-icon-btn[aria-pressed="true"] { color: var(--dm-gold); }

#ana-root .ana-log {
  flex: 1; overflow-y: auto; overflow-x: hidden; padding: 14px; display: flex; flex-direction: column; gap: 10px;
  overscroll-behavior: contain;
}
#ana-root .ana-msg { max-width: 88%; padding: 10px 12px; border-radius: 14px; white-space: pre-line; overflow-wrap: anywhere; }
#ana-root .ana-msg.ana-bot { align-self: flex-start; background: var(--dm-bubble); border-top-left-radius: 4px; }
#ana-root .ana-msg.ana-user { align-self: flex-end; background: var(--dm-gold); color: var(--dm-bg); border-top-right-radius: 4px; font-weight: 600; }
#ana-root .ana-actions { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 10px; }
#ana-root .ana-action {
  display: inline-flex; align-items: center; justify-content: center; min-height: 40px;
  padding: 8px 12px; border-radius: 10px; border: 0; cursor: pointer; font-weight: 700; font-size: 14px;
  background: var(--dm-teal); color: var(--dm-bg); text-align: center;
}
#ana-root .ana-action.ana-gold { background: var(--dm-gold); color: var(--dm-bg); }
#ana-root .ana-action.ana-ghost { background: transparent; color: var(--dm-text); border: 1px solid var(--dm-teal); }
#ana-root .ana-action:hover { filter: brightness(1.08); }

#ana-root .ana-chips { display: flex; flex-wrap: wrap; gap: 6px; padding: 10px 12px 0; border-top: 1px solid var(--dm-line); }
#ana-root .ana-chip {
  min-height: 34px; padding: 6px 11px; border-radius: 999px; cursor: pointer; font-size: 13.5px; font-weight: 600;
  background: transparent; color: var(--dm-text); border: 1px solid var(--dm-teal);
}
#ana-root .ana-chip:hover { background: var(--dm-teal); color: var(--dm-bg); }

#ana-root .ana-form-row { display: flex; gap: 8px; padding: 10px 12px 6px; }
#ana-root .ana-input {
  flex: 1; min-width: 0; min-height: 44px; padding: 10px 12px; border-radius: 12px;
  background: #0F2630; border: 1px solid var(--dm-line); color: var(--dm-text);
}
#ana-root .ana-input::placeholder { color: var(--dm-muted); opacity: 1; }
#ana-root .ana-send {
  min-width: 72px; min-height: 44px; border-radius: 12px; border: 0; cursor: pointer;
  background: var(--dm-gold); color: var(--dm-bg); font-weight: 800;
}
#ana-root .ana-foot { padding: 0 12px 10px; font-size: 12px; color: var(--dm-muted); }
#ana-root .ana-foot a { color: var(--dm-gold); text-decoration: underline; }

/* Formulário "Me ligue" dentro do chat */
#ana-root .ana-callback { display: flex; flex-direction: column; gap: 8px; margin-top: 10px; }
#ana-root .ana-callback label { font-size: 13.5px; color: var(--dm-text); display: flex; flex-direction: column; gap: 4px; }
#ana-root .ana-callback .ana-check { flex-direction: row; align-items: flex-start; gap: 8px; }
#ana-root .ana-callback .ana-check input { width: 20px; height: 20px; margin-top: 1px; flex: none; accent-color: var(--dm-gold); }
#ana-root .ana-callback input[type="text"], #ana-root .ana-callback input[type="tel"], #ana-root .ana-callback select {
  min-height: 42px; padding: 8px 10px; border-radius: 10px; width: 100%;
  background: #0F2630; border: 1px solid var(--dm-line); color: var(--dm-text);
}
#ana-root .ana-callback select option { background: var(--dm-bg); color: var(--dm-text); }
#ana-root .ana-error { color: #FFB4A8; font-size: 13px; min-height: 1em; }
#ana-root .ana-sr { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }

@media (max-width: 480px) {
  #ana-root { right: 12px; bottom: 12px; }
  #ana-root .ana-panel { width: calc(100vw - 24px); max-width: calc(100vw - 24px); height: calc(100vh - 24px); height: calc(100dvh - 24px); }
}
@media (prefers-reduced-motion: no-preference) {
  #ana-root .ana-panel { animation: ana-in 0.18s ease-out; }
  @keyframes ana-in { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: none; } }
}